Shipping policy
Vesca Shipping Policy
Effective Date: 23rd of June 2024
Thank you for shopping with Vesca. We are committed to ensuring that your order reaches you in a timely manner. Please review our shipping policy below for detailed information about our shipping methods, costs, and delivery times.
Shipping Methods and Delivery Times
1. Standard Shipping
- Delivery Time: 3-5 business days
- Coverage: All national PIN codes
2. Regional Shipping
- Delivery Time: 2-3 business days
- Coverage: Specific regions closer to our fulfillment centers
3. Local Shipping
- Delivery Time: 1-2 business days
- Coverage: Local areas within close proximity to our fulfillment centers
4. Metro to Metro Shipping
- Delivery Time: 2-5 business days
- Coverage: Between major metropolitan cities
5. Rural India, Jammu & Kashmir, and Ladakh UTs
- Delivery Time: 5-10 business days
- Coverage: Rural areas, Jammu & Kashmir, and Ladakh Union Territories
6. 7 Sister States of North Eastern India
- Delivery Time: 5-10 business days
- Coverage: Arunachal Pradesh, Assam, Manipur, Meghalaya, Mizoram, Nagaland, Tripura
Order Processing Time
Orders are typically processed within 1-2 business days after receipt of payment. Please note that orders are not processed or shipped on weekends or holidays.
Shipping Costs
Shipping costs are calculated at checkout based on the weight and dimensions of your order and the shipping method selected. Any applicable shipping charges will be displayed before you complete your purchase.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. You can use this number to track your order through the carrier's website.
Delivery Issues
If there are any issues with the delivery of your order, please contact us immediately at hello@vesca.in. We will work with the carrier to resolve the issue as quickly as possible.
Incorrect Shipping Information
Please ensure that your shipping information is correct at the time of purchase. Vesca is not responsible for orders that are delayed or undelivered due to incorrect or incomplete shipping information provided by the customer.
Delays
While we strive to deliver your order within the estimated delivery times, please note that unforeseen circumstances such as weather conditions, natural disasters, or carrier delays may affect delivery times. Vesca is not responsible for such delays.
Contact Us
If you have any questions or concerns about our shipping policy, please contact us at:
Email: hello@vesca.in
By placing an order with Vesca, you acknowledge that you have read, understood, and agree to this Shipping Policy. Thank you for choosing Vesca for your health supplement needs.